Kyle Plumbing Continues to Make Customer Satisfaction a Top Priority

Date November 2, 2017

Boca Raton PlumbingSince our inception over 30 years ago, Kyle Plumbing has served countless residential, business and industrial customers throughout South Florida. The primary goal and the central theme of our mission statement is to provide superior service, quality work and 100% customer service satisfaction. Our company would not be where it is today without an emphasis on these three components.

For this reason, we want to tell you yet again how very important our customers are to us and to ensure they are 100% satisfied — from the initial phone call, all the way to the plumbing technician leaving the job site.

We encourage all prospective, current and/or past customers to keep an open line of communication with our team if there are ever any issues before, during and after the work is completed.

Customers can always contact our office toll free (1-888-405-0770) during normal business hours and speak to a company representative about any issues.

In addition, if you are a current customer and are satisfied with our company and our service, we would greatly appreciate you telling a family member, friend or co-worker about us.

Your feedback is so important to us and will be very beneficial in helping us provide the best possible service to all of our customers in Broward, Miami-Dade and Palm Beach Counties.

Thank you and we look forward to hearing from you in the near future.

The Kyle Plumbing Team

Why a Post-Hurricane Home Inspection is Important

Date September 29, 2017

Hurricane Home InspectionWith South Florida and the rest of the state still cleaning up from Hurricane Irma, many homeowners are still assessing the damage to their properties and businesses. For those who were fortunate enough to avoid any major damage, it’s still very important to carefully inspect your home to check for subtle issues that may otherwise get overlooked.

For homeowners who did sustain damage, they will most likely need to file a claim with their insurance company, who will in turn send an adjuster out to inspect the property.

However, if an insurance company is not involved, it is still a good idea to carefully inspect your home and even consider hiring a professional home inspector to come out to your property.

Some of the more common items to inspect include, but are not limited to:

1) Roof. Check for missing shingles/tiles from the outside, water stains from the inside and if possible, climb into the attic to assess potential structural issues and potential leaks.

2) Electrical System. If you lost power during the storm, it is a good idea to have a licensed electrician thoroughly inspect your home’s electrical system to ensure there are no problems. Flickering power and electrical surges during the storm may have caused subtle, yet serious damage.

3) Plumbing. Consider a camera line inspection to ensure the integrity of your home’s pipes and septic/sewer system. Flying debris may have compromised above-ground pipes and uprooted trees may have damaged underground pipes. In addition, flooding in or around drain field areas can cause potential problems for those who have septic tank systems.

4) Air Conditioning System. Power surges can also cause problems to a home’s A/C capacitor and condenser fan. Be sure to have your air condition system checked for these and other issues.

Time is of the essence when dealing with any post-hurricane inspection. Make sure to take photos of any suspected damage and document as much as possible for both your own records and for your insurance company.

If you would like to learn more about our plumbing inspection services, feel free to call our office at 1-888-405-0770 to schedule a service call with one of our experienced plumbing technicians.

We service customers in Miami-Dade, Broward and Palm Beach counties.

The Kyle Plumbing Team

Overlooking Septic Tanks Can Be Costly For Homeowners

Date August 1, 2017

Septic Tank Repair Broward

Diagram by Penciljockey (Own work) [CC0]

If you live in a rural area or in an older home in South Florida, there’s a possibility your property runs on a septic tank system. While the majority of homes are now on sewer hookups, there are still a significant amount of homes that still use septic tanks.

Unlike sewer systems (which flow waste out to the street and eventually to local treatment facilities), septic tanks are buried in yards and can only hold a finite amount of content before problems begin to occur.

For this reason, septic tanks require servicing about every three years, which includes proper draining (pumping) to maintain optimal performance.

The buildup of sludge at the bottom of tanks can be the biggest danger to systems and the use of flushable bacteria products will only take a homeowner so far. Eventually, the system will need to be serviced by a licensed professional.

Septic tanks are one of the most overlooked components to a home and leaving them unchecked for an extended period of time can lead to messy and expensive repairs down the road. The cost of pumping a septic system is nominal compared to the 5-figure repairs that can incur when a tank or drain field fails.

If you are unsure whether your home runs on a septic tank or sewer system, the quickest way to find out is to review your most recent water bill. If there’s an additional charge for “Sewer” services, your home does not have a septic tank. In addition, your monthly charges from the water company will be significantly higher if you are on a sewer hookup.

Kyle Plumbing is capable of handling all types of septic system services, which include inspections, pumping and proper waste disposal.

If you would like to learn more about septic tanks or are in need of maintenance and/or repairs to your system, feel free to call our office toll free at 1-888-405-0770 and we will be happy to assist you.

We provide services for residential, commercial and industrial customers in Broward, Palm Beach and Miami-Dade counties.

How Safe Is South Florida Drinking Water?

Date July 10, 2017

South Florida WaterFor residents living in Florida, tap water safety is a common concern, as evidenced by the continued demand for bottled and filtered water products. In fact, 2016 marked a major milestone when bottled water surpassed carbonated soft drinks to become the largest beverage category by volume in the United States.

With the Flint Water Crisis still on the minds of many, there continues to be persistent concerns as it relates to our drinking water supply.

Water that comes from the tap is highly regulated through strict federal and regional guidelines that frequently test for chemicals, bacteria, human waste and other potentially harmful toxins. However, that does not always guarantee safe drinking conditions.

A recent Miami Herald article indicates that Florida’s drinking water is among the nation’s worst, with multiple violations found under the Safe Drinking Water Act (SDWA). The report also concluded that more than 7.5 million Floridians were exposed to unsafe drinking water in 2015.

For these and other reasons, it is highly advisable to install some type of water filtration system in your home to ensure harmful contaminants are not inadvertently finding their way in.

Groundwater is the source of drinking water for 90% of Florida residents and the potential sources of contamination are numerous. Power plants, landfills, hazardous waste locations and agricultural farms all have the potential to emit toxins into the ground that can eventually end up in our water supply.

Since prolonged bottled water use can be extremely taxing on the environment, water filtration systems are a relatively inexpensive and environmentally-friendly solution to ensure that the drinking water in your home is safe and free from contaminants.

If you have any questions about water filtration inside your home or are in need of a filtration setup and installation, feel free to contact Kyle Plumbing toll free at 1-888-405-0770 and we will be happy to assist you.

We serve residential, commercial and industrial customers throughout South Florida, which includes Broward, Miami-Dade and Palm Beach counties.

2017 Hurricane Season Has Started: Expect Higher Than Normal Activity

Date June 6, 2017

2017 Hurricane SeasonThe Atlantic Hurricane Season began last week on June 1st and with Hurricane Matthew still fresh on the minds of Floridians and residents up and down the East Coast, it’s important to stay prepared.

El Niño will be delayed this year, meaning forecasters are expecting a busier-than-average season. NOAA issued its predictions last week, and included the following:

• Eleven to 17 named storms – including April’s Tropical Storm Arlene.
• Five to nine of which would become hurricanes.
• Two to four of which would become major hurricanes.

For these reasons, it is imperative that residents of South Florida be prepared and begin their planning and preparation now before it’s too late and store shelves are empty. Here are some essential items that should be included in your 2017 Hurricane Kit:

• Non-perishable/canned food items (enough to last at least 3 days)
• Bottled water (1 gallon per person, per day for a minimum 3 day supply)
• First-aid kit(s)
• Prescription medications filled
• Extra personal hygiene items and sanitation items
• Flashlights and batteries
• Battery operated radio and batteries
• Waterproof container to store documents such as birth certificates, social security cards, etc.
• Manual can opener
• Lighter or matches
• Books, magazines, and games for recreation
• Special needs items
• Cooler and ice packs
• Propane tank(s) filled
• Red gasoline canister(s) filled
• An evacuation plan in case you need to leave town

Stay safe and enjoy the rest of your summer.

2017 Atlantic Hurricane Season Official Storm Names

Arlene Emily Irma Maria Rina
Bret Franklin Jose Nate Sean
Cindy Gert Katia Ophelia Tammy
Don Harvey Lee Philippe Vince
Whitney

 

Kyle Plumbing Receives 2016 Angie’s List Super Service Award

Date May 9, 2017

Angie's List Super Service Award PlumbingKyle Plumbing is pleased to announce that it has earned the home service industry’s Angie’s List Super Service Award, reflecting an exemplary year of customer service in 2016.

Angie’s List Super Service Award winners have to meet strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The award winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Kyle Plumbing has been a long-standing member of Angie’s List and is subjected to its rigorous ratings system, which are updated daily as verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

Angie’s List is an online industry leader that allows its users to read and publish crowd-sourced reviews of local businesses and contractors. With more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers tools and support designed to improve the local service experience for both consumers and service professionals.

This marks multiple consecutive years Kyle Plumbing has been awarded the Angie’s List Super Service Award, backing up the company’s commitment to customer service and adhering to its mission statement which includes the following:

“The primary mission of Kyle Plumbing II, Inc. is to provide Superior Service, Quality Work and 100% Customer Service Satisfaction.

Our Company is committed to meeting the needs of our customers and endeavors to make an impact by giving back to the community.

We aspire to select, develop and support individuals who are dedicated to excellence in Customer Service, with Themselves and in their Communities.”

For more information, visit http://www.kyleplumbing.com or call us toll free at 1-888-405-0770.

Tankless vs. Traditional Water Heaters: Pros and Cons

Date April 5, 2017

Bradford White Water Heaters


 
In the past decade, there has been a spike in installations of tankless water heaters in both new and existing homes. With a lot of attention given towards the potential cost benefits, many homeowners have opted to install tankless units in lieu of traditional water heaters.

However, the benefits of these heaters may not be as significant as once thought. Below are some pros and cons of both units:

TANKLESS PROS

• Home will have an unlimited supply of hot water
• Space saver
• Water heats up much quicker and almost instantaneously
• Eliminates the threat of catastrophic flooding that can occur from traditional units
• Last nearly twice as long as their traditional counterparts

TRADITIONAL PROS

• Much lower initial installation cost compared to a tankless water heater
• Easier and more cost-effective to replace

TANKLESS CONS

• Very expensive to install and replace
• Added expense to gas and other utility bills
• Tankless hype: cost-savings benefit has been described by FPL as “overestimated”

Here at Kyle Plumbing, we work with both types of units, but due to the higher installation cost and other associated up-front expenses, we often direct our cost-conscious customers towards traditional units, particularly if they are on a budget.

For the month of April, Kyle Plumbing is running a special on traditional Bradford White water heaters and the coupon can be downloaded at our specials page.

If you have any questions on the above information, feel free to call our office toll free at 1-888-405-0770 and we will be happy to assist you. We provide services for residential, commercial and industrial customers in Broward, Palm Beach and Miami-Dade counties.

# # #

Image: Bradford White

Buying a Home in South Florida? Important Inspection Information

Date March 7, 2017

Home Inspection PlumbingCurrently, the South Florida real estate market is red hot, with home prices soaring nearly 60% since they bottomed out in 2011. It’s a seller’s market, meaning potential buyers may be rushed into making decisions in fear they’ll be outbid by someone else. It’s important to remember that getting too emotionally attached to a home can have negative consequences down the road, particularly if that home has hidden problems.

One of the most important steps in the closing process is a home inspection, which includes an examination of the air conditioning system, roof, potential termite presence, electrical system, plumbing system as well as other important aspects to a property. Not all home inspectors are the same and it’s important that a potential buyer hires an inspector with in-depth experience in dealing with specific areas of a home.

Unfortunately, many licensed inspectors do not have the necessary expertise, skill-set or equipment to identify hard-to-find problems. A home inspection license can be obtained by anyone who takes an online course and passes the state exam. You do not want to put your new investment in the hands of someone who is inadequately trained and/or inexperienced.

Instead of hiring one person or company to inspect all areas of a home, it is wise to hire multiple companies and individuals with specialized experience. This will cost more, but it is necessary due to the potential hidden expenses associated with purchasing a home that has overlooked issues.

Kyle Plumbing offers home inspection services which include underground leak detection and video line inspections – both of which can be extremely helpful in identifying hidden problems during the home inspection process. Using state-of-the-art equipment, our plumbing technicians can locate potential problems that may end up costing significant money to repair well after the closing takes place.

Lastly, always be sure to always hire independent, third-party inspectors who have not been recommend by the home’s seller or realtor. These types of referrals will not always have the best interest of the buyer in mind and may fail to report problems due to a conflict of interest with their referral source.

If you’d like to learn more about our plumbing inspection services for home buyers in Miami-Dade, Broward or Palm Beach counties, feel free to call our office at 1-888-405-0770 to schedule a service call with one of our experienced plumbing technicians.

We will provide you with the facts you will need to help you make an informative decision when purchasing a new home.

We look forward to hearing from you soon.

The Kyle Plumbing Team

Home Fire Awareness: Safeguarding Your Family and Property

Date February 14, 2017

Home Fire Safety FloridaIn the State of Florida, fire departments respond to a fire emergency every 9 minutes, many of which occur inside of residential homes.

In addition, someone dies in a home fire at least 7 times per day in the United States.

For these reasons, it is extremely important for everyone to be aware of important fire safety tips that can prevent both property damage and loss of life. 

Some of these include:

  • Test your home’s smoke alarms once per month. If there is any indication of a weak battery, replace it immediately.
  • Smoke detectors should be replaced every 10 years. Look at the date of manufacture on the back of each alarm throughout your home and replace as needed.
  • At least two times per year, have a discussion about a fire escape/evacuation plan with all family members and practice this plan as you would with any other fire drill in schools, on cruise ships, etc.
  • If a fire does break out, get out, stay out, and call 911.  Under no circumstances should you attempt to go back inside a home to retrieve any valuables or personal belongings.
  • Door handles that are warm to the touch should not be opened. If a handle is warm, find another evacuation route.

For additional fire safety tips, you can visit the following American Red Cross links for details:

If you have any questions regarding the above information, please contact your local firefighters’ station and they can provide the necessary information and resources to assist you in protecting your home.  Below are links for all three counties in South Florida:

In addition, if you have a plumbing-related need, feel free to contact Kyle Plumbing at 1-888-405-0770.

We are available 24/7 for emergency repairs with service areas that include Broward, Palm Beach and Miami-Dade counties.

The Kyle Plumbing Team

Kyle Plumbing Reviews and Why They Are Important

Date January 18, 2017

The opening sentence of Kyle Plumbing’s mission statement includes the following: “[Our mission is] to provide Superior Service, Quality Work and 100% Customer Service Satisfaction.”

Since its founding, our company has always prided itself on treating each and every customer like they are a member of our own family and resolving any type of dissatisfaction in a timely manner.

As a service-oriented company that deals with a significant volume of customers, it is inevitable that eventually, a customer will not be 100% satisfied with the service or product they receive. When this occurs, Kyle Plumbing follows a strict protocol to resolve the situation, as briefly outlined by our company’s Vice President, Bobby Kelz:

With the advent and rise in popularity of Internet review sites, customers are now empowered to express their opinions and experiences on just about every company they do business with. This is a healthy thing and ensures accountability for companies providing a service and/or offering products to their customers.

Here at Kyle Plumbing, we ask that prospective, current or past customers keep an open line of communication with us if there are ever any problems, which includes before, during and after a job. After all, if we are not aware of a problem, there is no way we can fix it.

Your feedback is very important and will be incredibly beneficial in helping us provide the best possible service to all of our customers in Broward, Miami-Dade and Palm Beach Counties.

Thank you and we look forward to hearing from you in the near future.

The Kyle Plumbing Team